CareMessage Joins athenahealth’s Marketplace Program to Offer Automated Patient Messaging Integration

CareMessage
2 min readApr 25, 2023

The athenahealth Marketplace offering will make functionality more easily accessible to CareMessage users, primarily Federally Qualified Health Centers (FQHCs) and Free and Charitable Clinics (FCCs)

San Francisco, CA — April 25, 2023 — CareMessage, a provider of patient engagement and activation technology designed for safety-net healthcare organizations, today announced an agreement with athenahealth, Inc. through the company’s Marketplace program. As part of the athenahealth® Marketplace, this newly integrated application is now available to athenahealth’s growing network of healthcare providers to allow the use of mobile messaging to fill gaps in care, provide education, remind patients of upcoming appointments, automate follow-up for open referrals, and provide one-to-one communication.

Joint CareMessage and athenahealth customers save valuable staff time by using automated messaging workflows, which are facilitated via a bidirectional integration between CareMessage and the athenahealth electronic health record solution. This integration enables customers to send automated appointment reminders to patients, reducing no-shows and ensuring that more patients access the care they need.

“Furthering integration and automation for our customers helps them more easily connect with their patients, which improves access to care and health outcomes,” said Orit Mohamed, Principal Product Manager at CareMessage. “It is a pleasure to partner with athenahealth to move this effort forward.”

athenahealth is a leading provider of network-enabled software and services for medical groups and health systems nationwide. Its electronic health records, revenue cycle management, and patient engagement tools allow anytime, anywhere access to drive better financial outcomes for practices and enable providers to deliver better quality care. athenahealth’s vision is to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. As a Marketplace partner, CareMessage joins a community of innovative, like-minded healthcare professionals working to bring best-in-class solutions to the athenahealth provider base.

To learn more about CareMessage’s new integrated application, please visit CareMessage’s product listing page on the Marketplace.

About CareMessage

Nationally, CareMessage is proud to work with over 400 customers in 43 states, comprising 194 FQHCs, free and charitable clinics, and health plans and systems. Using CareMessage, safety-net organizations have reached over 10 million underserved patients with over 300 million text messages since 2013.

Learn more: www.caremessage.org

About athenahealth Marketplace

The athenahealth Marketplace, the largest EHR app store, is where athenahealth customers find innovative healthcare IT solutions that extend athenahealth products and allow customers to create more personalized experiences to support their organization’s specific needs. Customers use Marketplace partner solutions to boost practice efficiency, increase patient satisfaction, and engage patients in their own care. The Marketplace has more than 300 solutions across 62 categories that are seamlessly integrated with athenaOne, athenahealth’s network-enabled platform. Learn more at www.athenahealth.com/solutions/marketplace-program.

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CareMessage

Social enterprise using mobile technology to make underserved populations healthier.