CareMessage Teams Up with the Biogen Foundation to Improve Health Outcomes for 25,000 North Carolina Patients

CareMessage
3 min readFeb 27, 2023

Research Triangle Park, NC — February 27, 2023

Free and Charitable Clinics provide invaluable support for uninsured and underserved members of our community. The U.S. Southeast region hosts a high density of Free and Charitable Clinics (FCCs), and a large population dependent upon these FCCs for care.

CareMessage is the leading patient activation and communication platform for safety-net healthcare organizations, including FCCs. The CareMessage platform enables FCCs to improve their communication with patients, via more efficient and effective methods of patient communication compared to phone calls, mailed letters, and texting from the electronic health record.

The Biogen Foundation is dedicated to providing equitable access to care, with a focus on helping people who are underrepresented or underserved gain access to quality healthcare. As a part of this effort, the Biogen Foundation has granted $75,000 to CareMessage to expand the reach and usage of the CareMessage platform to 30 additional FCCs in North Carolina, reaching 25,000 additional patients. CareMessage will work closely with the North Carolina Association of Free and Charitable Clinics (NCAFCC) to ensure successful adoption and usage of the CareMessage platform at the additional clinics, aiding them in meeting the essential needs of underserved populations.

This initiative builds on the previous work of CareMessage and the Biogen Foundation, beginning at the start of the COVID-19 pandemic, when the organizations worked together to increase CareMessage’s North Carolina patient reach by 60%.

“CareMessage and the Biogen Foundation share a focus on health equity and improving access for underserved patients,” said Vineet Singal, CEO and Co-Founder of CareMessage. “We are very proud of the work we have done to date in North Carolina. This funding will be tremendously helpful as we seek to facilitate automated patient communication and improve health outcomes on an even greater scale.”

“Caring deeply for neighbors in need and working fearlessly for heath equity are at the core of what we do at Biogen and the Biogen Foundation, and I’m extremely proud of this work to further our mission,” said Teresa Cachero, Head of Asset Development and Portfolio Management at Biogen and the Chair of the Biogen Foundation’s Board of Directors. “CareMessage has proven to be a valuable tool for both underserved patients and the clinics that serve them. We are pleased to expand our partnership to continue to reach the communities who will benefit from it the most.”

About CareMessage

CareMessage is the largest patient activation platform for underserved populations in the United States. The robust CareMessage platform enables organizations to use mobile messaging to fill gaps in care, provide education, remind patients of upcoming appointments, automate follow up for open referrals, and provide one-to-one communication. As a 501(c)3 non-profit, CareMessage leverages technology to help close to 400 safety-net organizations nationwide fulfill the essential needs of over 10 million underserved patients.

For more information, please visit: https://www.caremessage.org/

About The Biogen Foundation

The Biogen Foundation seeks to diversify access to quality science education and to promote health equity for underserved communities worldwide. Through the Foundation, we strive to make an impact beyond our medicines, focusing our grantmaking on building inclusive science education opportunities and careers paths; strengthening health systems; and ensuring access to food, a critical social determinant of health.

For more information, please visit: https://www.biogen.com/company/biogen-foundation.html

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CareMessage

Social enterprise using mobile technology to make underserved populations healthier.